Administrative Services Assistant

Action Plan Timeline
The contractor will be needed for 12 months.

• Month 1:
Training on new role, including shadowing and completion of new hire onboarding process.

• Month 2:
The contractor will begin working independently, with hands on support and monitoring of supervisor, on enrollment related tasks. These include enrollment and disenrollment functions, transcribing approved PASRR determinations into the TMED system, and assisting with redetermination processes. Weekly check ins to occur with supervisor to monitor productivity and answer questions.

• Months 4-10:
The contractor will be fully independent in role and providing support with enrollment tasks. This will also include providing required reports, as needed, to supervisor. In months 9 and 10, supervisor and contractor will begin discussing transition plan for tasks, to include a review of eligibility system implementation related tasks that are close to completion or have already been completed.

• Months 11-12:
The contractor will work with the enrollment team on transitioning responsibilities to team members and finalizing outstanding work tasks. The contractor and supervisor will create a transition plan to minimize transition related gaps, ensuring compliance to Rules and required time frames.

Minimum qualifications

• Graduation from an accredited college or university with a bachelor's degree or graduation from an accredited college or university with an associate degree and two years of qualifying professional experience

• Excellent verbal and written communications skills

• Proven technical skills(e.g. Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.)

• Excellent time management skills and ability to multi-task and prioritize work in order to meet specific time frames and deadlines with minimal supervision

• Keen attention to detail and adherence to deadlines

• Organization

• Self-motivated and able to thrive in a fast-paced and results-driven environment

• Critical thinking and problem-solving skills