Administrative Services Assistant

Administrative Services Assistant

The Tennessee Department of Health, Division of Family Health and Wellness is currently accepting applications for a contract Administrative Services Assistant (ASA
3). This position will be in the Supplemental Nutrition Program (SNP) Section. This ASA 3 position assists the Communications & Continuous Quality Improvement Manager with program outreach projects, internal communications efforts, work process improvements, and day-to-day administrative responsibilities.

• Provide administrative support including preparation of reports, forms, and administrative tasks related to project logistics.
• Assist in the creation and print requisition of handouts and forms.
• Perform administrative duties including typing, word processing, and general office support.
• Provide support to the Communications & CQI Manager; maintain and update SharePoint, H:
Drive, and other databases as assigned.
• Assist in the creation and submission of social media posts.
• Assist in the compilation and distribution of a quarterly internal newsletter.
• Conduct semi-annual reviews of relevant webpages and handouts, recommending updates as applicable.
• Assist in surveying staff and program participants to develop and implement process changes that support continuous improvement.
• Ensure that all administrative processes adhere to state and federal policies, rules, and regulations.

Education:

Associate's degree AND experience equivalent to one year of increasingly responsible full-time professional staff administrative experience. Substitution of Experience for

Education:

Qualifying full-time increasingly responsible sub professional or paraprofessional.

• Ability to communicate effectively both orally and in written communications.
• Must be detail-oriented and highly organized with the ability to work independently with minimal supervision.
• Must have the ability to work and communicate effectively with peers, superiors, subordinates, agency personnel, and external contacts.
• Must have working knowledge of Microsoft Office Programs (Word, Excel, PowerPoint, SharePoint, Outlook, etc.).
• Experience with creative tools like Canva, Adobe Creative Suite, and similar programs is preferred.
• Experience with document remediation software like Allyant Common Look and similar programs as well as familiarity with ADA-accessibility practices is preferred.

TN residency required at date of hire. This is a hybrid position with weekly in-person attendance in Nashville, TN. In-person attendance is required on first day of employment for laptop deployment and orientation. Travel to TN Dept of Health central office in Nashville is non-reimbursable. Typical working hours are Monday
- Friday 8:00AM CST to 4:30PM CST, 37.5 hours per week, reflective of typical state government office hours. This position is funded through federal grants, renewable through 9/30/2027 and is dependent on funding availability for additional renewal. Estimated Duration 11/16/2026 - 06/30/2027

Days Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No

7.5 Time Zone CST

Shifts
- Start Time
- End Time
- Description
- Active

Shift 1 - 8:00 AM - 4:30 PM
- Regular Shift
- Yes

Position Location
- Hybrid

710 James Robertson Parkway 6th Floor Andrew Johnson Tower Nashville, Tennessee 37243