Office - Revenue Operations Coordinator II

The Revenue Operations Coordinator II supports cash office operations at their location, assisting with daily reconciliation, HQ financial reporting, vendor coordination, and cash-handling training delivery.

The Revenue Operations Coordinator II supports cash office operations at their location, assisting with daily reconciliation, HQ financial reporting, vendor coordination, and cash-handling training delivery.

The Revenue Operations Coordinator II supports cash office operations at their location, assisting with daily reconciliation, HQ financial reporting, vendor coordination, and cash-handling training delivery. Where the Revenue & People Operations Supervisor is unavailable, the Revenue Operations Coordinator II may temporarily cover routine cash office tasks. This role operates through direct execution of established processes, with no supervisory or personnel responsibility — those decisions remain with the supervisor or General Manager.

This role performs the daily hands-on work of cash office support and reconciliation, following established procedures under the Supervisor's direction.

• Support cash office operations by assisting with daily reconciliation, reporting, and vendor coordination tasks under the direction of the Revenue & People Operations Supervisor, Unit Revenue Manager, or General Manager
• Assist with daily cash office operations and HQ reporting.
• Assist with all major reporting, including Petty Cash, OSCR, Gross Sales Report, OFR, Trial Balance Reports, Invoicing, PCI, Fintech, and Sales by Stand
• Support administration of HQ Accounts Payable software and related transmissions and reports
• Help ensure fiscal deadlines are met to HQ
• Assist with trend reports, graphs, and analytical information as requested by the Supervisor or General Manager

This role supports vendor coordination and cash-handling training delivery under management direction.

• Contact vendors to reconcile invoice discrepancies, shortages, or over shipments, or to arrange emergency shipments or requisitions
• Assist with new employee cash handling and POS orientation, in partnership with the Management team and Supervisor
• Assist in delivering cash handling training programs to employees as needed
• Document and communicate discrepancies to the office and Management team regarding employee accountabilities

This role provides general administrative and cash-office coverage support, stepping in on routine tasks when the Supervisor is unavailable, without assuming supervisory or personnel decision-making authority.

• Provide branch administrative support, including answering telephones and word processing
• Support storage systems, policies, and procedures to maximize efficient use of space in warehousing operations
• In the absence of the Revenue & People Operations Supervisor, help cover essential day-to-day cash office tasks, escalating any personnel or non-routine matters to the General Manager
• In the absence of other on-site administrative roles (People or Financial), help cover essential administrative functions as needed
• Communicate quickly and effectively with the SSA HQ Team, Office Team, client, and on-site Management Team

This role supports site culture, safety standards, and guest experience alongside its financial and administrative duties.

• Support the operational team by helping motivate staff and contributing to a positive team focus
• Maintain a clean, safe, and organized work environment
• Uphold and demonstrate a complete understanding of company policies and procedures
• Perform the steps of 452 Guest…