Administrative Services Officer

The Administrative Services Officer 2 performs specialized payroll and timekeeping functions while providing comprehensive administrative support to the Assistant Director of Administration and the HR Coordinator. This position ensures accurate payroll processing, manages attendance and absence tracking, supports travel coordination, assists with staff training, and fulfills departmental research and reporting needs. The incumbent also supports public records request fulfillment and participates in special assignments requiring strong attention to detail, confidentiality, and organizational skills.

The Office of Homeless Services is dedicated to improving efforts to end homelessness by harnessing local data to shape program and system design using a “systems thinking” approach.

• Collect, verify, and process departmental payroll and employee timesheets.
• Review payroll reports, reconcile data, and resolve discrepancies.
• Monitor sign-ins, leave balances, and absence management entries within Oracle Cloud.
• Process payroll exceptions such as mileage reimbursements, corrections, and adjustments.
• Coordinate detailed travel itineraries, travel authorizations, and reimbursement submissions.
• Assist with preparing training materials and coordinating development opportunities for staff.
• Provide administrative support to departmental leadership, including documentation, reporting, and communication tasks.
• Assist with public records request fulfillment, ensuring accuracy, confidentiality, and timely responses.
• Support departmental initiatives, operational improvements, and special projects.

Bachelor’s degree in business administration, human resources, accounting, or a related field and two (2) years of professional experience in an administrative, financial, technical, or a related field.

* No Substitution*

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note:

Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

• Experience with payroll processing, timekeeping systems, and absence management tools (Oracle Cloud preferred)
• Experience coordinating travel and/or processing travel reimbursements
• Strong administrative and organizational skills with ability to manage multiple deadlines

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at .