Communication and Engagement Senior Coordinator, Move

This is a non-civil service position announcement. The Communications & Engagement Senior Coordinator supports the Choose How You Move (CHYM) program by providing integrated communications, engagement, and operational support. This role develops and maintains high-quality public-facing materials, supports digital content updates, coordinates meetings and events, and ensures consistent, accurate messaging across platforms. Candidates must demonstrate strong writing ability, organizational and administrative skills, attention to detail, and comfort working with partners, residents, and the public in diverse settings.

This position reports jointly to the Communications Director and Community Engagement Director, with time divided equally between the two functions. Priorities are set collaboratively by both supervisors.

Choose How You Move, approved by 66% of voters in 2024, is Mayor O’Connell’s transportation improvement program and the largest capital program in geographic scope and scale to be undertaken in Nashville’s history. Implementation of the $3.1 billion capital program requires extensive collaboration among multiple Metro departments, project managers, and vendors; coordination of $111 million worth of annual operating expenditures; and robust engagement with neighbors.

CHYM will transform how people move around the city for decades to follow.

Mayoral staff (non-civil service) receive 15 days of Paid Time Off and 12 sick days annually.

• Develop, schedule, and monitor social media content across platforms, ensuring consistent voice, branding, and timely engagement.
• Update the website with project information, milestones, and event details.
• Draft, edit, proofread, and format remarks, talking points, newsletters, project updates, presentations, FAQs, and other materials.
• Support speaking engagements, conferences, and awards submissions through materials, logistics, and scheduling for CHYM leadership.
• Monitor relevant news and community information and prepare summaries to support planning and outreach.

• Maintain stakeholder and partner records, including contact lists, RSVPs, attendance tracking, comment intake, feedback documentation, and follow-through.
• Support external outreach and speaking engagements, including public meetings, neighborhood associations, partner engagements, corridor business outreach, and community events.
• Assist with planning and execution of advisory groups, street teams, neighborhood programs, listening sessions, workshops, and engagement activities.
• Support accessible and inclusive meeting preparation, including venue research, interpretation/accommodation coordination, materials, signage, room setup, and participant support.
• Maintain Public Input, Smartsheet engagement tracking inputs; attend taskforce and related meetings; support monitoring, evaluation, and engagement efforts across program portfolios.

• Support routine administrative documentation such as purchases, invoices, and records management materials in accordance with Metro procedures.
• Coordinate with Metro departments, consultants, delivery partners, vendors, and Mayor’s Office teams to obtain information and complete assigned work.
• Maintain shared calendars, workplans, task lists, files, deadlines, and follow-up items for communications and engagement workflows.
• Schedule and support meetings by preparing agendas, briefing materials, meeting materials, notes, action lists, and follow-up communications.
• Track communications and engagement requests, assignments, approvals, decisions, and deliverables across multiple concurrent projects.
• Maintain a standard schedule of 8 a.m.–5 p.m. with flexibility for evening and…