Operations Manager

Overview

At INSPIRE
, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning.
INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success. We provide quality technology, qualified technicians, and a creative vision that enables our clients to effectively communicate at their conferences, meetings, and events—all while focusing on building trusting and lasting relationships through professional and personalized service.

• Competitive benefits package for full-time employees:
  Medical, Dental, and Vision Coverage, Life Insurance, Short-term and Long-term Disability, Paid Time Off/Holiday, 401(k), and additional voluntary benefits.

Operations Manager (morning shift) at The Renaissance Nashville
, Nashville, TN.

• Ensuring that Hotel Technicians are positively interacting with Hotel Staff to maximize the effectiveness of sales and service.
• Monitor training of all Hotel Technicians, including appearance, technical skills, sales, customer service, equipment maintenance, safety, relationship building, and customer complaints.
• Work directly with clients to provide walk-throughs.
• Answer client questions that arise during the event planning process and event execution.
• Schedule staff weekly.
• Inventory control.
• Interface with operational departments.
• Assist with hiring, training, and coaching Hotel Technicians as required.
• Provide directorial training for each staff technician.
• Maintain high visibility within the assigned location.
• Other duties as assigned.
• Flexible with work schedule.

• Complete knowledge of hotel operations.
• 4 years or more experience as an Audio Visual Technician.
• Excellent organization, communication, and motivational skills.
• Service-oriented with attention to detail and deadlines.
• Possess the ability to manage and work with many different types of people and personalities on many different levels.

Mid-Senior level

Full-time

Strategy/Planning and Information Technology;
Events Services