Business Process Specialist, Surety

Employer Industry: Insurance Brokerage.

• Salary up to $108,500.
• Performance-based incentives available.
• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs.
• Stock purchase opportunities.

• Collaborate with the Business Process Leader to design and implement standardized workflows across the organization.
• Support the configuration of the agency management system (AMS) and document all processes and procedures.
• Define requirements and redesign business processes, workflows, and data standards.
• Create client deliverables and lead training efforts for team members.
• Maintain documentation of procedures and business process artifacts for training and reference purposes.

• Minimum 3-5 years of experience in the designated line of business.
• Understanding of the insurance brokerage business.
• Proven critical thinking, analytical, and problem-solving skills.
• Experience in process improvement with a focus on efficiency and quality.
• Ability to work collaboratively with cross-functional teams and leaders.

• Experience working with an agency management system.
• Ability to challenge the status quo and make recommendations for business process improvements.
• Demonstrates a bias for action and a commitment to achieving sustainable results.

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