Senior Lead: Lean and Business Process Improvement; BPI

Senior Lean and Business Process Improvement (BPI) Expert – U.S.

We are seeking a strategic and execution-focused Senior Lean and Business Process Improvement (BPI) Expert to drive operational excellence across complex, cross-functional processes—specifically in planning, order management, fulfillment, and billing/invoicing. This role will partner closely with business units, IT, and customer-facing teams to identify inefficiencies, eliminate waste, and implement scalable solutions that improve cycle times, reduce errors, and enhance customer satisfaction.

• Lead end-to-end process assessments and gap analyses across order management, order fulfillment, and billing/invoicing workflows.
• Use Lean, Six Sigma, Kaizen, and BPI methodologies to identify and implement process improvements that drive measurable business outcomes.
• Facilitate value stream mapping, root cause analysis (RCA), and process reengineering workshops with cross‑functional stakeholders.
• Develop and maintain detailed process documentation, including SOPs, swimlane diagrams, and future‑state process maps.
• Collaborate with IT and business teams to align process improvements with digital automation, ERP enhancements, or workflow tools.
• Define and monitor key performance indicators (KPIs) for process efficiency, accuracy, and customer satisfaction; recommend course corrections as needed.
• Influence leaders to make decisions on “to‑be‑processes” with a goal to simplify, standardize, scale—thereby improving cycle time, customer experience, and productivity.
• Support change management and training initiatives to drive adoption of new processes and systems.
• Champion a continuous improvement mindset across teams and mentor junior team members on Lean and BPI best practices. Train, mentor and certify team members on BPI methodology and achieve yellow and green belts.

• VP of Customer Execution and Program Office

For this U.S. based position, the expected compensation range is $ -  per year, which includes base pay and short‑term incentive.

Benefits include medical (with member reward points), dental, vision, basic life insurance, Benefit Bucks (credits to apply toward benefits), flexible work arrangements, paid family leaves, 401(k) + match, well‑being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro‑rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

• Bachelor’s degree in Business, Industrial Engineering, Operations, or related field;
  Master’s degree or MBA preferred.
• 10+ years of experience in process improvement, operational excellence, or business transformation, with a focus on Quote‑to‑Order and Order‑to‑Cash process life cycles, AND specifically on Customer Project Deployments.
• Proven track record in leading Lean or Six Sigma projects (Black Belt preferred) with tangible impact on cycle times, cost savings, or quality.
• Deep understanding of complex order management, fulfillment logistics, and invoicing/billing processes, ideally in a global or matrixed organization.
• Experience with ERP systems (e.g., SAP, Oracle), process mining, workflow automation tools, and data analytics platforms (e.g., Power BI, Tableau).
• Strong facilitation, stakeholder management, and communication skills, with the ability to drive alignment across technical and non‑technical teams.
• Results‑driven, analytical mindset with a passion for solving operational challenges and delivering customer value.

• Lean Six Sigma Black Belt
• PMP or Agile Certification
• Certified Business Process Professional (CBPP) or similar

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.