Client Partner

Modea is a strategic digital experience consultancy that partners with leading organizations in the healthcare sector to design and build transformative digital experiences. We solve complex challenges at the intersection of strategy, design, and technology. Our mission is to deliver work that has a meaningful impact on our clients' businesses and their customers' lives. As we enter our next phase of growth, we are seeking an experienced, strategic growth professional to join our team and drive our expansion.

The Client Partner is a senior-level strategic leader responsible for driving business growth by building and nurturing long-term, high-value client relationships. This role is central to our success and requires a deep understanding of the digital consulting landscape and the unique challenges our healthcare clients face. You will be responsible for both cultivating new business opportunities and strategically expanding our footprint within existing accounts.

As a key liaison between our clients and our project teams, this role is highly collaborative and reports directly to the Chief Operating Officer with a strong dotted-line relationship to our consulting organization. The ideal candidate is a trusted advisor, a strategic thinker, and a connector who can align client needs with Modea's capabilities to create mutual value.

• 1. New Business Development:
  • Proactively identify and pursue new client opportunities that align with Modea’s strategic goals and expertise. These relationships will be provided via identified SQLs from the marketing team or self-sourced through personal relationship building.
  • Build relationships with prospective healthcare clients by providing valuable insights and finding opportunities for Modea to add value to their organization.
  • Lead the sales cycle, from relationship building to proposal development and contract negotiation.
  • Develop a deep understanding of prospective clients' business challenges and articulate a clear vision for how Modea can help them succeed.
  • Represent Modea at industry events and build a strong professional network to generate new leads and partnership opportunities.
• 2. Existing Account Growth (Strategic Account Management):
  • Serve as the executive relationship manager for a portfolio of existing client accounts.
  • Collaborate with Modea’s delivery teams (PM, Strategy, Design, etc.) to ensure we are delivering exceptional value and to surface new opportunities from ongoing engagements.
  • Establish true strategic partnerships, gaining a deep understanding of the clients’ long‑term vision, political landscape, and success metrics.
  • Build senior and executive level relationships within these accounts, especially with digital and technology leaders.
  • Proactively identify opportunities for organic growth by anticipating client needs and introducing new ideas and Modea service offerings.
• 3. Cross-Functional Collaboration & Leadership:
  • Collaborate with the COO and Director of Growth on lead generation, relationship building, and sales strategies.
  • Serve as a member of the Modea Leadership Team to provide input on company strategy, build alignment, and collaborate with consulting delivery leadership.

• Experience: 12+ years of experience in a client-facing, revenue-generating role within a digital agency, consultancy, or related professional services firm.
• Consultative Selling Expertise: Proven track record of meeting and exceeding sales quotas by selling complex, multi-faceted digital services (e.g., strategy, experience design, software engineering, etc.). You must be able to demonstrate experience managing sales cycles of 12+ months with deal sizes in the six-to-seven‑figure range.
• Business Maturity: Exceptional executive presence and communication skills. You must be comfortable and credible in leading strategic discussions with C-level stakeholders at large, complex organizations.
• Strategic Acumen: Strong consultative skills and the ability to quickly grasp complex business problems and connect them to strategic digital solutions. You are a “question asker” and a “dot connector,” not just an…