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Workforce Planning Analyst - Insights

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Sun Life
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 54000 - 81000 USD Yearly USD 54000.00 81000.00 YEAR
Job Description & How to Apply Below
Position: Workforce Planning Analyst - Real-Time Insights

Sun Life U.S. is seeking a Workforce Management Analyst to support day-to-day workforce planning and operational execution across internal teams and BPO partners.

The role reports to the Senior Manager, Workforce Management and focuses on capacity models, performance trends, and data-driven recommendations to sustain service levels and improve vendor performance. Responsibilities include building reports, translating data into insights, scheduling, training, and real-time monitoring of agent

We are looking to fill the Workforce Planning Analyst
- Real-Time Insights position at Sun Life in Nashville, TN, United States.

We are seeking a motivated Workforce Planning Analyst
- Real-Time Insights to join Sun Life in Nashville, TN, United States.

Consider building your career as a Workforce Planning Analyst
- Real-Time Insights at Sun Life.

The Workforce Planning Analyst
- Real-Time Insights position in the Human Resources, Management & Operations field is open for applications.

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