Risk & Insurance Analyst

housing risk & insurance analyst
metropolitan development and housing agency (mdha) | nashville, tn

position description

position open: october 7, 2026

position close: october 22, 2026

housing risk & insurance analyst
metropolitan development and housing agency (mdha) | nashville, tn

protect residents. Safeguard assets. Strengthen affordable housing in nashville.

location: on-site, nashville, tennessee

salary: $74,557 - $85,081

department: compliance and risk management

reports to: director of compliance and risk management

why mdha?
at mdha, our work is about more than housing. It's about people, neighborhoods and the city we call home.
mdha serves nashville and davidson county, housing approximately 30,000 people, primarily through nearly 8,000 section 8 vouchers and more than 6,800 apartments at 39 properties. We are a housing authority, a community development agency and a redevelopment agency, with a budget of $215 million.
when you join mdha, you become part of a team of more than 300 employees whose work has a direct impact on the people we serve and the communities we support.

coordinate insurance claims, analyze loss trends and advance risk mitigation across mdha's affordable housing portfolio.

the housing risk & insurance analyst supports mdha's enterprise risk management program and serves as a primary resource for insurance and risk analytics. You will turn incident and claims data into reports and dashboards that guide leadership decisions and strengthen the agency's resilience.
the role also supports mdha's hud compliance work, including hap and subsidy reviews, third-party managed site oversight and audit preparation.

• coordinate claims from first report through final resolution, working with carriers, brokers, adjusters, tpas, contractors and legal counsel.
• monitor claim status, reserves, settlements and payments, and elevate anomalies.
• work with finance to reconcile recoveries and resolve payment discrepancies.
• support fema, disaster recovery and grant reimbursement documentation and reporting as needed.

• study trends in property damage, resident incidents, claims, security events and emergencies across mdha communities.
• partner with property management, maintenance and other departments to put practical loss prevention measures in place.
• contribute to risk assessments for new developments, capital projects and major operational changes.
• work with the security coordinator and assistant security coordinator to monitor security-related incidents and document the resulting damage and liability exposure.

• benchmark risk, insurance, safety and operational practices against other housing authorities, governmental agencies, insurers and industry groups.
• track hud guidance, regulations, carrier recommendations and emerging technology that affect affordable housing risk and insurance.
• recommend improvements in operations, emergency preparedness and business continuity.

• monitor repayment agreements for regulatory and policy compliance.
• calculate tenant refunds and retroactive charges resulting from corrections.
• track over payments and underpayments to hud and coordinate resolution with finance.
• conduct hap, occupancy and subsidy reviews for third-party managed sites that submit vouchers directly to hud, and follow up with site managers to resolve discrepancies.
• support senior and lead compliance managers in formal third-party audits and monitoring.

• provide reconciliation documentation, data extracts and corrective action evidence for hud audits, management and occupancy reviews (mors) and…