Manager, Operational Excellence

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company.

If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact talentac

This is a hybrid position based at our corporate office located in Brentwood, TN, with on-site work required Monday through Wednesday.

The Manager, Operational Excellence helps lead operational performance, process improvement, and business optimization initiatives across the organization. This role works closely with operational excellence leaders, operators, and support functions to structure and lead analyses, identify and prioritize improvement opportunities, and support the execution of initiatives that deliver measurable operational and financial results.

• Lead operational excellence initiatives that improve efficiency, service quality, customer satisfaction, and financial performance
• Apply structured problem‑solving approaches to diagnose root causes, evaluate potential solutions, and develop practical implementation plans
• Develop project work‑plans, clarify milestones and deliverables, track progress, and identify risks, dependencies, and decisions requiring escalation
• Coordinate cross‑functional teams and maintain accountability for agreed actions, timelines, and outcomes
• Support the development and implementation of standardized processes, operating rhythms, tools, and best‑practice materials that drive consistency and scalability
• Balance analytical rigor with practical implementation, adapting recommendations to operational realities and stakeholder needs

• Partner with facility, market, division, and corporate leaders to understand operational challenges and develop practical solutions
• Prepare materials for working sessions, business reviews, and executive updates, and help lead or facilitate those discussions
• Build strong working relationships with operational leaders and support functions across the organization
• Support pilot efforts, incorporating field feedback and lessons learned before broader implementation
• Help operators translate data and recommendations into specific actions, owners, timelines, and measurable outcomes
• Identify barriers to implementation and work with business partners to resolve or elevate them

• Analyze operational, clinical, and financial data to identify trends, outliers, risks, and improvement opportunities
• Size and prioritize opportunities to improve productivity, resource utilization, and cost effectiveness, and quantify the potential impact of proposed changes
• Identify and propose metrics, design scorecards, and work with data team to develop dashboards that provide actionable insights to operators and leadership
• Ensure the accuracy and integrity of analyses, clearly documenting sources, assumptions, and methodology
• Translate analytical findings into clear conclusions, recommendations, and practical action plans