Director Food and Nutrition Programs

This position is incentive eligible.

Do you want to join an organization that invests in you as a Director Food and Nutrition Programs? At Health Trust, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

The Director, Food and Nutrition Programs leads the development, maintenance, standardization, and continuous refinement of the enterprise Food and Nutrition Services program across patient dining and healthcare retail environments. This leader is responsible for establishing a comprehensive food and nutrition operating model that translates enterprise strategy, patient experience expectations, clinical and regulatory requirements, culinary and retail best practices, technology capabilities, workforce requirements, supply chain considerations, and financial objectives into scalable programs, standards, tools, and governance.

The Director partners with Corporate, Division, and facility leaders to build and evolve the Food and Nutrition program portfolio, establish clear requirements and performance measures, incorporate field and consumer feedback, and ensure programs remain safe, practical, current, measurable, financially responsible, and positioned for successful enterprise implementation and sustained performance.

What you will do in this role:

• Leads the enterprise design, development, maintenance, and continuous improvement of Food and Nutrition Services programs, ensuring the program portfolio aligns with organizational strategy, patient and consumer needs, regulatory and accreditation requirements, operational priorities, and enterprise performance expectations.
• Establishes and continuously evolves a formal enterprise Food and Nutrition Services operating model, including standardized programs, policies, procedures, playbooks, workflows, governance structures, roles and responsibilities, resource requirements, tools, and performance measures for patient services and retail operations.
• Serves as a food and nutrition program-design leader and subject matter partner; assimilates clinical, culinary, operational, regulatory, food-safety, financial, supply chain, technology, workforce, consumer, and field information to identify gaps, prioritize opportunities, and make recommendations for new or enhanced enterprise programs
• Directs programmatic buildout across patient dining, including menu and meal-service models, diet and allergen controls, tray and meal accuracy, patient ordering and delivery workflows, culinary standards, service recovery, patient experience, and coordination with clinical nutrition and nursing stakeholders.
• Directs programmatic buildout across healthcare retail food environments, including retail concepts and service models, menu architecture, merchandising, pricing and promotion frameworks, product assortment, speed of service, convenience, digital ordering, catering, and consumer experience
• Establishes enterprise culinary and menu standards that support quality, consistency, nutrition, cultural relevance, dietary requirements, food safety, operational feasibility, ingredient utilization, and cost stewardship while allowing defined flexibility for local market
• Owns the ongoing Food and Nutrition program lifecycle after initial development, establishing a disciplined process to review program effectiveness, incorporate regulatory changes and lessons learned, add new program components, retire outdated requirements, and continuously mature the enterprise model.
• Establishes program requirements, implementation-readiness criteria, standard work, documentation expectations, and success measures with operational and functional leaders; ensures programs are practical, scalable, measurable, and structured for consistent execution across facilities and divisions.
• Leads cross-functional Food and Nutrition program-development initiatives from concept through approved enterprise solution, building project plans, milestones, decision points, accountabilities, dependencies, risk mitigation strategies, pilots, and deliverables and driving accountability to completion
• Builds strategic partnerships with Corporate, Division, and facility leaders and with Food and Nutrition Services, Clinical Nutrition, Nursing, Support Services, Supply Chain, Finance, Information Technology, Compliance, Regulatory, Infection Prevention, Marketing/Communications, Human Resources, and other stakeholders to align…