Senior Business Analyst - Order Management

We’re looking for an Order Management Senior Business Analyst to contribute to our ongoing transformation initiatives across the North America region. In this role, you will lead key business analysis activities from requirement gathering to process optimization, to support scalable, standardized digital solutions. You will collaborate with a broad range of business and technical stakeholders to translate customer and organizational needs into actionable deliverables, while helping drive essential change management efforts.

This role has a direct impact on strengthening Schneider Electric’s digital capabilities and improving business performance.

• Work in a cross‑functional environment with business groups, IT teams, and end users to identify, document, and communicate business processes and requirements.
• Take a leadership role in the SAFe/Agile development process to ensure alignment, integration, and deployment of customer and business requirements.
• Collaborate with users and stakeholders to define and prioritize business requirements, ensuring alignment with PMI and Customer Project Process (CPP) standards.
• Work with team members to define requirements and validate digital solutions that align with business strategies, standards, and policies.
• Lead user acceptance testing activities with business teams and end users.
• Identify key business transformation needs across user groups.
• Support transformation efforts and drive adoption among end users, surfacing issues and concerns from the business community.
• Identify business value and link it to relevant solution deployments.
• Prepare and present progress updates, risks, and recommendations to stakeholders and steering committees.
• Partner with Change Management and Business Stakeholders to define strategies that support and champion transformation.

• Commercial experience with expertise in order entry processes, returns, and claims.
• Demonstrated success leading large and complex projects involving multiple business units, suppliers, and regions, with measurable outcomes.
• Ability to analyze and design business processes with a forward-looking and innovative mindset.
• Industry and product knowledge across relevant Schneider Electric domains.
• Strong leadership and communication skills, with the ability to influence stakeholders and facilitate decisions.
• Strong organizational skills and attention to detail, with the ability to translate business value into effective user stories and acceptance criteria.
• Demonstrated ability to work independently and take ownership when required.
• Ability to collaborate quickly across functional teams to resolve impediments and provide clarifications.
• Flexibility to work with varying schedules or across time zones when needed.
• Ability to collaborate quickly across functional teams to resolve impediments and provide clarifications.
• Experience with Secure Power, Digital Buildings, ASCO, Digital Power, or the Mexico market is a plus.
• Experience with SAP, Salesforce, or similar digital systems is a plus.

We recognize that skills and competencies can be developed through a variety of experiences, both professional and personal. Even if you don’t meet every single requirement listed, we still encourage you to apply. Your unique background and perspective could be exactly what we’re looking for.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your…