Assistant Merchant - E-Commerce and Merchandising

This is a hybrid position based in Nashville, TN.

The Assistant Merchant supports the full lifecycle of product, from concept and development through launch and in-season business performance. This role ensures product data accuracy, effective cross-functional communication, and an elevated customer experience across digital channels. It is designed for someone who is eager to grow into category ownership and play a direct role in driving business results. The ideal candidate is highly organized, analytical, detail-oriented, and passionate about product.

This position offers an opportunity to develop merchant-level skills while taking increasing ownership of assigned categories and contributing to overall business performance.

• Maintain accurate product details and status updates across systems, trackers, and communication tools.
• Support seasonal assortment planning by gathering insights for pricing and style using competitive benchmarking, IMU goals, and cost analysis.
• Create and manage visual line sheets, product decks, and assortment documentation.
• Coordinate sample organization, movement, and readiness for photography and launch.
• Proactively manage product development and launch timelines, ensuring key milestones, deliverables, and deadlines are met across cross-functional teams.

• Manage product setup and maintenance across Shopify and Net Suite, ensuring accurate pricing, descriptions, imagery, attributes, and product classifications.
• Coordinate product detail page (PDP) creation, approvals, and quality assurance to ensure launch readiness.
• Support ongoing site merchandising, including collection organization, product sorting, navigation, cross-selling, and promotional updates.
• Monitor on-site search trends, customer behavior, and product performance to identify opportunities for improved discovery and conversion.
• Support the execution of curated collections, product bundles, signature sets, and seasonal merchandising initiatives.
• Identify and communicate opportunities to improve the online shopping experience and product visibility.
• Review product detail pages (PDPs) for accuracy and completeness prior to launch.
• Support on-site merchandising strategies, including navigation updates, product sort, and cross-selling.

• Track launch calendars and milestone dates to ensure deadlines are met.
• Partner with Creative, Planning, Operations, and E-Commerce to confirm full launch readiness.
• Lead weekly cross-functional updates for upcoming product launches.
• Identify potential delays or roadblocks early, communicate risks, and coordinate next steps to keep projects on track.

• Pull and prepare sales reporting to monitor weekly and post-launch performance, as well as ad hoc reporting for hindsight and future assortment architecture preparation.
• Analyze key merchandising metrics, including sales, sell-through, inventory levels, SKU productivity, margins, and product rankings.
• Identify best sellers, underperforming products, and emerging opportunities.
• Assist with seasonal hindsight reporting to inform future assortment planning and product development.
• Conduct trend and market research to support product recommendations and future planning.

• Serve as the main point of contact for product information across teams.
• Support wholesale and partnership requests with accurate assortments and data.
• Assist with product pulls for photoshoots, influencer content, and marketing initiatives.
• Coordinate product requests for marketing campaigns, influencer partnerships, photoshoots, and promotional initiatives.

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field.
• 1–2 years of experience in retail merchandising, buying, or a related role.
• Proficiency in Microsoft Office and Google Suite.
• Strong analytical and organizational skills.
• Strong attention to detail and demonstrated accountability for accuracy in work.
• Excellent communication and interpersonal abilities.

• Experience with Shopify and/or Net Suite preferred.
• Knowledge of the retail industry and consumer product trends.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Familiarity with e-commerce platforms and digital merchandising.
• Effective communicator who thrives in a fast-paced, collaborative…