Technical Writer Co-op

About the MLC

MLC is a purpose‑driven company in the music industry committed to excellence, service, and transparency. Our hybrid environment values collaboration and empowers each team member to solve challenges.

Technical Writer Co‑Op Student – 6‑month hybrid (Tue/Thu onsite, MWF remote). You will create clear, high‑quality documentation that translates complex information for diverse audiences, supporting onboarding, training, and business continuity.

• Develop and maintain Standard Operating Procedures, Flow Charts, and User Reference Guides.
• Collaborate with subject‑matter experts to gather information and understand processes.
• Translate complex concepts into clear, concise content.
• Edit and proofread for grammar, clarity, consistency, and accuracy.
• Organize and structure content for optimal readability and accessibility.
• Maintain version control and update documentation continuously.
• Create visuals such as screenshots or diagrams to enhance documentation.
• Ensure compliance with MLC branding and style guidelines.
• Support the maintenance and accuracy of the internal document library.

• Pursuing a bachelor’s degree in English, Technical Communication, or Technical Writing.
• Strong writing, editing, and proofreading skills.
• Proficiency with Microsoft Word, Visio, and SharePoint.
• Comfortable interviewing subject‑matter experts and asking clarifying questions.
• Ability to manage multiple priorities simultaneously.
• Excellent organizational and time‑management skills.
• Interest in learning about the music industry and operational systems is a plus.

• Embracing the MLC’s leadership values and applying the guiding principles to your team’s work.
• Being process‑oriented, data‑driven, and tech‑savvy; collaborating, curious, and open to new ideas.
• Building a dynamic team; mentoring team members; developing future leaders.
• Inspiring others with enthusiasm and humility.

Accepted file types: PDF, DOC, DOCX, TXT, RTF. Ensure your application complies with required formats.