Customer Sales Rep

Benefits / Perks

• Bonus Opportunities and Bonus Plans
• PTO and Vacation Days
• Health Insurance Reimbursement Program
• 401K with Company Match
• 20+ $/hr starting depending on experience

Great pay! Fast Growing Company! Room for Advancement! Team Culture!

The Glass Doctor of Nashville is a local, family‑owned and operated company serving the Nashville area for the last 12+ years. We are a full service glass company in a network of 250+ franchises across the United States and Canada providing service for auto, residential and commercial glass.

We want our teammates’ tenure here to be a positive experience and a bright spot in their career and offer supportive company culture that will lead to development growth and success for all the same way the company has grown! Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

We hire reliable, friendly, and customer service‑focused glass professionals and office staff who are dedicated to creating a delightful customer experience.

The ISR/CSR role is a key member of our team responsible for customer relations, quoting and selling all things glass. You will be responsible for handling incoming customer requests via phone calls, emails and online portal requests. The ISR/CSR will be the point of contact for communication between our company and the customer throughout the entire customer experience, from their first phone call to the final installation.

Ideal candidate has proven communication skills and sales experience, works well in a goal‑oriented, team environment. The ISR/CSR maintains existing customer relationships and develops new customers by identifying opportunities to sell additional work. Should exemplify our code of values, show respect and courtesy to all customers and employees, be self‑motivated, thrive in fast moving environments, and manage time to effectively meet deadlines.

• Phone Handling
• Email Handling
• Quoting
• Selling
• Payment Collection
• Ordering
• Scheduling
• Appointment Confirmations
• Perform cross training or other duties as needed

• Prior experience in the glass industry is a plus but not required
• Excellent communication skills
• Proficient computer and Microsoft office skills
• Attention to detail
• Desk job but may occasionally lift some objects

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Entry level

Full‑time

Customer Service

Industries:
Consumer Services