Mobility Specialist; Driving- 5th & Broadway Nashville

Mobility Specialist (Driving) – 5th & Broadway, Nashville

Join the Mobility Specialist (Driving) role at Metropolis Technologies
.

SP+, an artificial intelligence company, enables checkout‑free parking experiences using computer vision. We power the largest parking network in America with over 23,000 employees at more than 4,000 locations across North America and Europe. Today we are reinventing parking to deliver effortless experiences that save time for everyone.

• Ensure highest quality customer service and assist the maintenance team to keep common areas near entrances and exits clean.
• Ensure customers have a seamless parking experience and facilitate the flow of traffic through the facility.
• Assist customers in making payments to fully automated revenue control equipment.
• Deliver an exceptional client and customer experience guided by the SP+ Promise.
• Assist in the management of day‑to‑day activities of the assigned location.
• Monitor parkers in pay‑in lanes and resolve complaints independently or with supervisory aid.
• Conduct garage and facility audits as required by management.
• Count revenue bank at shift start, provide change, and quote rates for parking services.
• Provide directions to city locations and assist customers to reach destinations quickly.
• Answer telephone in a courteous manner (if required).
• Maintain cleanliness of facility and surrounding area.
• Present professionally in uniform at all times.
• Arrive on time for scheduled shifts.
• Perform other duties assigned by supervisor.

Education Required: High School Diploma or equivalent.

Experience

Required:

Experience with automated parking access control hardware and software or a high aptitude for technology.

Availability: Willingness to work 2nd shift, 3rd shift, and/or weekends as required.

License Requirement: Valid state‑issued driver’s license if expected to drive company vehicle.

Mathematical

Skills:

Ability to perform basic arithmetic, make change.

Language

Skills:

Ability to read, write, and interpret English.

Reasoning Ability: Apply common sense to carry out standard instructions.

Adaptability: Handle changes, delays, and unexpected events.

Judgment: Exhibit sound judgment.

Other

Skills:

Use of clock, calculator or credit card machine, maintain pleasant demeanor on telephone, proactive with strong customer service skills, willingness to work flexible schedule.

• Noise level usually moderate to loud.
• Exposure to vehicle emissions moderate to high.
• Exposure to extreme hot/cold temperatures moderate to high.
• Work environment subject to all weather conditions.
• Exposure to bright sunlight and nighttime working high.

Frequently required to stand, walk, use hands to handle objects and reach with arms. Close vision required. Reasonable accommodations available for persons with disabilities.

SP+ is an equal‑opportunity employer committed to broad hiring practices with no regard to protected characteristics. Harassment or retaliation are not tolerated. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

SP+ maintains a record of your candidacy data for a reasonable period. If hired, your data may become part of employee records. For a New York City posting, contact  for accommodation requests.

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