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Enterprise Concierge Customer Success Lead

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading cryptocurrency platform in Nashville seeks a Supervisor for the Customer Success Team. This role involves managing a specialized team of Concierge Agents while ensuring outstanding customer experiences and achieving key performance indicators. The ideal candidate will have a strong background in customer management, possess relevant FINRA licenses, and demonstrate effective leadership and communication skills. Candidates should be passionate about cryptocurrency and blockchain technology, and adapt easily to a fast-paced environment.
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