More jobs:
Customer Experience Lead - Hybrid, Pet- Culture
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-01-17
Listing for:
The Farmer's Dog
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A fast-growing pet health service is seeking a Group Lead in Nashville, TN. This role involves leading a team of customer service associates to ensure outstanding customer experience. Responsibilities include coaching, resolving escalated customer issues, and administrative tasks. Ideal candidates will have at least 1-2 years of leadership experience and a strong commitment to customer satisfaction. The company promotes a flexible work culture with in-office gathering days for team collaboration and support.
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