Call Center Supervisor: Lead & Elevate Customer Experience
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual -
Management
Client Relationship Management
Coolray Nashville, part of the Wrench Group, is seeking a Call Center Supervisor to lead a high-performing customer service team in a fast-paced environment. You will coach representatives, monitor performance, and partner with Dispatch, Service, Sales, and Operations to ensure an exceptional customer experience from first contact through service completion.
The ideal candidate has 3+ years in a busy call center with 2+ years in leadership, strong KPI-driven coaching ability, and excellent
The Call Center Supervisor:
Lead & Elevate Customer Experience role at Wrench Group is now open for applications in Nashville, TN, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Call Center Supervisor:
Lead & Elevate Customer Experience role in the description above.
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