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Strategic Customer Success Manager — Key Accounts & Growth

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: hcmportal
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

UPS is seeking a Platinum Customer Success Manager to lead strategic engagements for large customers within the Nashville territory. You will advocate for accounts, drive value, and align UPS solutions to client objectives.

Responsibilities include quarterly business reviews, proactive risk mitigation, and collaboration across sales, operations, and care teams to maximize retention and revenue. Strong CRM and relationship skills are essential.

We would love to welcome a new Strategic Customer Success Manager — Key Accounts & Growth to our organisation in Nashville, TN, United States.

We are currently recruiting a Strategic Customer Success Manager — Key Accounts & Growth for our team in Nashville, TN, United States.

This is a strong role to take on the Strategic Customer Success Manager — Key Accounts & Growth role at hcmportal.

As a Strategic Customer Success Manager — Key Accounts & Growth, you will play an important part at hcmportal in Nashville, TN, United States.

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