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Automotive Service Advisor

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Serra Chevrolet Cadillac Clarksville
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

"Take care of the customer and your employees and the rest will take care of itself."

-Founder - Albert M. Serra

Serra Chevrolet Cadillac of Clarksville
is setting service and parts sales records month after month...so we need to add a Service Advisor to our team! This is your opportunity to make a final career move, as most within our organization are long-time employees and will enjoy retiring from our store.

Our entire team makes SERRA Clarksville the best place to work in Clarksville!

Just a few more DIFFERENCES worth mentioning -

  • Albert M. Serra Scholarship Program - awarding $1,000 annual scholarships (up to 5 years) for all qualifying dependent children of qualifying Serra associates to help pay for books, tuition, and/or room and board for post-secondary education
  • Professional work environment
  • Future Career Growth – we promote from within.
Benefits
  • Medical, Dental, & Vision Plans
  • Life Insurance
  • 401k
  • Paid Training - Sales & Service
  • Paid Vacation
  • Paid Time Off
  • Paid Holidays
  • Employee Discounts on products & services
  • Saturday Lunches
Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen
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