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AI-Driven Customer Success Manager ROI

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Relativity
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below
Position: AI-Driven Customer Success Manager | Growth & ROI

Relativity is seeking a Customer Success Manager to own a portfolio of Relativity One subscriptions, driving adoption, value realization, and health. You will partner with Sales, design engagements, and deliver onboarding with ROI narratives to secure renewals.

In this role you’ll monitor health signals, document outcomes, and leverage AI tools to craft communications, templates, and scalable playbooks for maximum impact.

We would love to welcome a new AI-Driven Customer Success Manager | Growth & ROI to our team in Nashville, TN, United States.

All applications are reviewed carefully by our team.

The position is based in Nashville, TN, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 67..

We aim to respond to suitable candidates as soon as possible.

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