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Senior Customer Success & CRM Specialist

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Caterpillar
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 74000 - 119000 USD Yearly USD 74000.00 119000.00 YEAR
Job Description & How to Apply Below

Caterpillar Financial Services Corporation is seeking a Relationship Manager to manage key customer relationships, drive CRM adoption, and align with corporate goals. The role requires building strong partnerships with senior leaders and influencing strategic decisions to improve satisfaction and retention.

The position is onsite in Nashville, with a focus on CRM strategy design, customer service excellence, and cross-functional collaboration within Cat Financial and Caterpillar Inc.

The Senior Customer Success & CRM Specialist position in the Finance, Sales field is open for applications.

The Senior Customer Success & CRM Specialist role at Caterpillar is now open for applications in Nashville, TN, United States.

Join us at Caterpillar as our next Senior Customer Success & CRM Specialist in Nashville, TN, United States.

We are currently recruiting a Senior Customer Success & CRM Specialist for our team in Nashville, TN, United States.

Position Requirements
10+ Years work experience
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