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Senior Customer Service Specialist: Complex Issues & Mentor

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: WESCO Distribution
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

WESCO Distribution in Nashville, TN seeks a Senior Representative - Customer Service to respond to inquiries by phone, email, or walk-ins and deliver problem resolution across complex requests. You will analyze service needs and coordinate with other departments to ensure timely, accurate information and maintain customer satisfaction.

You will build relationships, handle escalations, mentor teammates, and support the sales counter as needed.

This opportunity is for the Senior Customer Service Specialist:
Complex Issues & Mentor role at WESCO Distribution.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Nashville, TN, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 42.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Position Requirements
10+ Years work experience
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