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Head of Customer Success – Retention & Growth

Job in Nashville, Davidson County, Tennessee, 37201, USA
Listing for: LexisNexis Risk Solutions
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 99000 - 183000 USD Yearly USD 99000.00 183000.00 YEAR
Job Description & How to Apply Below

Lexis Nexis Risk Solutions is seeking a Director of Customer Success (Retention and Growth) to build a high-performing operating model, lead five Customer Success Managers, and drive renewal and expansion across government customers. The role is remote within the United States with travel to customer locations and events.

You will establish scalable processes, executive relationships, and proactive retention strategies while partnering with Product, Support, and Sales teams to maximize customer

As a Head of Customer Success – Retention & Growth, you will play an important part at Lexis Nexis Risk Solutions in Franklin, TN, United States.

Consider building your career as a Head of Customer Success – Retention & Growth at Lexis Nexis Risk Solutions.

The Head of Customer Success – Retention & Growth position in the Sales, Other field is open for applications.

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