Mako Product Specialist

Mako Product Specialist

The Mako Product Specialist provides on-site clinical and technical support for Mako Robotic-Arm Assisted Surgery systems, ensuring safe and effective use in orthopedic procedures. This role partners closely with surgeons, hospital staff, and field teams to optimize procedural efficiency, technology adoption, and clinical outcomes.

The ideal candidate has strong technical aptitude, excellent communication skills, and thrives in a fast‑paced surgical environment. This position requires hands‑on involvement in the operating room, direct surgeon interaction, and close collaboration with sales and operations teams.

Key Responsibilities

• Provide intraoperative support during Mako robotic procedures, ensuring consistent system performance and accurate execution.
Prepare, calibrate, and maintain Mako systems and instrumentation before, during, and after surgical cases.
• Partner with surgeons, OR staff, and hospital teams to promote efficient procedural workflows and high clinical satisfaction.
• Educate and train operating room personnel on proper system operation and best practices.
• Monitor case utilization and assist in identifying opportunities for growth and improved adoption.
• Troubleshoot and resolve technical or procedural issues in collaboration with the field service and technical support teams.
• Document and report case activity, utilization data, and surgeon feedback per company protocols.
• Stay current on product developments, surgical techniques, and competitive technologies.
• Support new site launches and surgeon onboarding programs.
• Represent the organization with professionalism, maintaining compliance with all hospital, safety, and regulatory policies.

Qualifications

Education:

• Bachelor’s degree required; preferred in Biomedical Engineering, Life Sciences, Kinesiology, or a related field.

Experience:

sukces
• 1–3 years of experience in surgical support, medical stärken, or clinical education preferred.
• Experience in orthopedic or robotic‑assisted surgery environments highly desirable.
• Strong technical, mechanical, and anatomical aptitude.
• Excellent communication, interpersonal, and problem‑solving skills.
• Ability to manage multiple cases, priorities, and time‑sensitive requests.
• Comfortable in operating room environments and with direct surgeon interaction.
• Proficiency with data entry and reporting systems.

Associate

Full‑time

Other

Hospitals and Health Care

• Medical insurance toetsen
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Disability insurance
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