Academic Testing Center Operations Coordinator

Academic Testing Center Operations Coordinator

Join to apply for a qualified Academic Testing Center Operations Coordinator at Belmont University.

Staff (Full‑Time) – 37.5 hours per week

• Manage Testing Center Operations – Direct and oversee all aspects of testing center operations to ensure efficient, secure, and equitable testing experiences.
• Supervise and Train Staff – Recruit, hire, onboard and train a team of 15+ part‑time student workers and graduate assistants; conduct performance evaluations and manage schedules.
• Coordinate Accessibility Services – Liaise with the Office of Accessibility Services to ensure ADA‑compliant accommodations and program evaluation.
• Faculty and Department Collaboration – Partner with academic departments to advance inclusive teaching practices, manage faculty communication regarding testing appointments, and implement accommodations.
• Technical Support and Troubleshooting – Collaborate with IT and external vendors to maintain ADA‑compliant testing technology, provide staff training, and resolve hardware/software issues.
• Data and Inventory Management – Track and analyze service usage data, maintain inventory of testing supplies, and ensure secure storage and availability.

• Form diverse leaders of character; equip people to solve complex problems; champion community flourishing.
• Exceptional organizational and time‑management skills in a fast‑paced environment.
• Advanced written and verbal communication skills.
• Proficiency in Microsoft Office 365 and ability to learn new software applications, including scheduling and testing platforms.
• Strong analytical and problem‑solving abilities.
• Collaboration across departments with professionalism and confidentiality.
• Comprehensive understanding of DEI principles and accessibility compliance.
• Expert knowledge of ADA regulations and accommodation implementation.
• Ability to design ADA‑compliant testing environments with ergonomic setups.
• Knowledge of applicable laws and institutional policies regarding testing and accessibility.
• Demonstrated cultural competence and sensitivity to diverse backgrounds.
• Leadership and supervisory skills with inclusion of staff.
• Technical aptitude for troubleshooting hardware/software and assistive technology.
• Data management and reporting skills for service usage analysis.

Bachelor’s degree in Education, Psychology, Student Services, or related field. Preferred:
Master’s degree in Higher Education Administration, Student Affairs, or related discipline.

1–3 years of higher education administration or student services experience, with demonstrated ADA guideline application and accommodation implementation. Supervisory experience managing part‑time staff or student workers. Customer service experience in a high‑volume environment. Preferred: 4–6 years coordinating testing services or managing a testing center, workshop development, and technical troubleshooting.

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