Corporate Learning & Development Manager - Hybrid

The Learning & Development Manager turns business needs into engaging, practical learning experiences that build employee capability, improve performance, and support meaningful career growth across Genesco's corporate functions and brands. This hands-on role combines instructional design, content creation, facilitation, and end-to-end program management.

• Design instructor-led, virtual, blended, and self-paced learning that connects business priorities to clear learning outcomes and practical application.
• Create polished, original content, including facilitator guides, presentations, digital learning, videos, job aids, assessments, toolkits, and performance support resources.
• Translate complex, technical, or loosely defined topics into clear, engaging learning experiences using storytelling, visual design, interaction, and practice.
• Develop learning pathways and curricula that support onboarding, manager and leadership capability, career growth, role readiness, and other organizational priorities.
• Evaluate learning effectiveness and refine content, delivery methods, and learner experiences based on feedback and results.

• Facilitate engaging, inclusive learning for individual contributors, people leaders, senior leaders, and cross-functional groups, encouraging participation, reflection, discussion, and practical application.
• Adapt content, tone, pace, and delivery methods to the audience, business context, and learning environment while maintaining learning objectives.
• Prepare internal facilitators and subject matter experts through practical materials, rehearsal, coaching, and feedback.

• Own assigned learning programs and projects from discovery through evaluation, bringing structure and accountability to work with evolving requirements.
• Develop project plans, milestones, workflows, stakeholder roles, communications, success measures, and quality checkpoints; identify risks and elevate decisions when needed.
• Research learning technologies, platforms, and external resources; recommend solutions that balance learner experience, business needs, practicality, and cost, and support implementation of approved solutions.

• Partner with leaders and subject matter experts to identify learning needs, challenge assumptions constructively, and recommend solutions that balance creativity, practicality, and business value.
• Build trusted relationships across a matrixed organization, communicate recommendations and tradeoffs clearly, and influence progress without direct authority.
• Explore emerging learning practices, facilitation techniques, and generative AI, translating promising ideas into responsible, useful improvements.

• Bachelor's degree in learning and development, instructional design, education, human resources, organizational development, business, or a related field; equivalent relevant experience may be considered.
• 6+ years of experience in learning and development, instructional design, talent development, training, organizational development in a corporate setting with substantial hands-on responsibility for designing, facilitating, and implementing learning solutions across multiple stakeholders.
• Demonstrated experience independently leading learning initiatives from needs identification through design, delivery, evaluation, and continuous improvement.
• Experience facilitating engaging learning for varied audiences, including people leaders and cross-functional groups.
• Ability to share work samples or walk through examples demonstrating your approach to learning design, content development, and facilitation. Anonymized samples are welcome.

• Experience supporting corporate employee populations, ideally within a multi-brand, shared-services, retail, or geographically dispersed organization.
• Strong working knowledge of adult-learning principles, instructional design, facilitation practices, and practical learning evaluation.
• Creative, learner-centered approach with strong visual and written storytelling skills and the judgment to match the solution to the need.
• Ability to translate complex or loosely defined business needs into practical learning solutions, creating structure and clarity as priorities and requirements evolve.
• Confident facilitation skills, with the ability to connect with varied audiences and adjust in the…