Digital Services Engineering Intern Job Nashville area,Tennessee USA,Engineering

Schneider Electric has an opportunity to become a
Digital Services Engineering
Intern starting
January 2027
in our Franklin, TN location!

What do you get to do in this position?

We are looking for future graduates (May 2027) to work at the Schneider Electric Nashville Hub in Franklin, Tennessee during their final year of school, where you will be exposed to comprehensive training and projects that will familiarize you with the products, business processes, and soft skills necessary to succeed as a Digital Service Engineer post-graduation.

Learn about the range of products, software, and services provided by Schneider Electric Digital Services team.
Partner with experienced Engineers to gain experience leading initiatives, setting objectives, developing execution plans, collaborating, and influencing stakeholders, and delivering results.
Collaborate with a team of Power Management and Digital Services experts to support customer engagement and improve customer experience.
Learn to digitize technical articles to troubleshoot software and products to simplify customer's self-serve ability to deliver on the end user's power management and sustainability
KPIs.

This may be the next step in your career journey if you:

Are a student graduating in May 2027 seeking a degree in Engineering or a related field of study
Are able to work part-time throughout your final year of study and work in the Franklin, TN office
Enjoy working with others and are interested in a career in Energy and Digital Services
Have power and/or electrical systems knowledge
Have customer service experience
Are self-directed, collaborative, and willing to go the extra mile for your customers
Have excellent verbal and written communication skills
Have strong interpersonal and leadership skills

Desired

Skills:

Computer knowledge, particularly relating to server, network and operating system installation, and configuration.
Experience in software, hardware, networking, database and/or system troubleshooting, diagnosis, and problem solving
Experience with Power Monitoring Expert, PowerSCADA/Citect Scada, Wonderware
SQL Database querying and programming experience
Knowledge of Schneider Electric Power Monitoring and Control products
On-site or remote advanced power system technical support experience
Experience with CRM systems, Salesforce preferred

Upon successful completion of the internship and subject to availability, a full-time position as a Digital Services Engineer (Franklin, TN) may be extended, based on performance at par with peers.

Digital Services Engineers in US Digital Services employ a combination of electrical, systems, network communications, application-specific software, and communication skills to:

Help customers maintain the reliability and performance of their complete solution and address any potential technical problems in their server, network, operating system, software, or connected devices.
Assist Onsite Engineers with site-specific difficulties during new site commissioning as well as system upgrades and expansions.
Advise internal and external customers on new solutions, offers, and improvements
Ensure the integrity of the data, implementation, and infrastructure
Proactively achieve superior system performance
Work closely with Schneider Electric internal teams and business units to proactively manage customer relationships and satisfaction.
Collaborate with solution architects and product teams to ensure customer feedback into future designs.
Research, identify, develop, and recommend corrective measures to address technical issues identified in the field or in-house.
Resolve technical problems from end customers, on-site engineers, sales and engineering teams.
Identify and qualify product failures and assist product engineering in…