Customer Solution Architect

Schneider Electric has a meaningful opportunity available for a Customer Solution Architect in our Power Products division. You will work for a company consistently rated by Fortune as one of the “Great Places to Work”, by Glassdoor as “Best Places To Work” and by TIME as the #1 “Most Sustainable Company in the World.”Mission Own the technical definition of customer-specific solutions for strategic data center and critical-power opportunities using Schneider Electric systems and Solid State Transformer (SST) technologies.

Translate customer RFQs and application needs into a clear solution architecture, value proposition and compliant tender response. Act as the technical interface between the customer, sales, product management and engineering, while ensuring that commitments remain feasible, differentiated and aligned with the product roadmap.
• Focus exclusively on the North America AI Factory opportunity pipeline, defining customer-specific 36 kV (and 13.8kV) SST and integrated power train applications from pursuit through pilot acceptance and deployment handover.
• Translate RFQs, site constraints and customer operating needs into a controlled application baseline using the Chief System Architect's approved system references and interfaces.
• Work with the Chief System Architect on integration feasibility and technical departures, and with the PM on delivery dependencies, acceptance and change control. Prepare the required GPO/GSA submissions before making new scope, capability or roadmap commitments.

Scope & Enviornment Global role supporting strategic customers and major pursuits, with an initial focus on the US hub. The role works across Schneider Electric businesses and with engineering teams in the US, Europe and China. Solutions may span medium-voltage distribution, SST, DC architectures, BESS, AI rack power, cooling infrastructure, controls, protection and digital systems. The role has no direct reports but leads cross-functional technical contributors during opportunity development.
• Apply a North America-only customer and market mandate. Global engineering locations and Schneider Electric businesses contribute to these NA opportunities rather than extending this role to other regional markets.
• Develop project applications for 34.5 kV utility connections and the approved 36 kV SST design basis, covering SST, MV/DC distribution, DC/DC, BESS, prefab, cooling, protection, controls and the agreed DC-voltage architecture.
• Own customer-specific application requirements, solution definition and technical tender content. Reuse the system reference baseline and route system-level changes through joint review with the Chief System Architect.
• Support internal UL certification, lab and industrialization programs by supplying NA customer requirements, acceptance use cases and deployment constraints to the Chief System Architect and PM.

Key Responsibilities Customer requirements and RFQ analysis:

Lead technical clarification of customer RFQs, specifications, use cases, site constraints and acceptance criteria. Establish the requirement baseline, identify gaps and assumptions, and maintain traceability from customer need to proposed solution.

Solution definition and value proposition:

Develop the customer-specific end-to-end architecture using Schneider Electric reference architectures and available offers. Define interfaces, operating modes, performance targets and the technical value proposition, including efficiency, availability, scalability, sustainability and lifecycle considerations.

Technical tender leadership:

Coordinate technical inputs to proposals, including architecture, scope, compliance, exclusions, risks, validation approach and customer presentations. Support sales and…