Concierge, Part-Time; Aertson Midtown

2 days ago Be among the first 25 applicants

The Resident Concierge helps to check in and check out guests in corporate apartments, maintain vendor relationships, and handle all customer service issues.

• High school diploma or equivalent
• Valid Driver’s License and reliable private transportation

• Minimum two years of progressively responsible sales related experience
• Demonstrated excellence in producing promotional materials

• Walk all apartments prior to check in and check out and assess damages
• Ensure all apartments meet company standards
• Coordinate housekeeping schedule weekly
• Oversee key check in and check out for large client groups
• Clean, repair, replace broken items and house wares in apartments when needed
• Report maintenance issues or items needed in units
• Deliver miscellaneous items to customers
• Develop and maintain on-site relationships with customers, clients, and vendors
• Daily communication with staff and flexibility for last minute changes needed
• Inspect each unit and take a complete inventory just prior to resident’s scheduled move in.
• Conduct monthly housewares inventory 1x monthly
• Represent the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public
• Help residents obtain their packages in the parcel closet and log appropriately
• Filing
• Sign in package from delivery services
• Manage amenity reservations
• Provide information to residents upon requests for, but not limited to, dining, transportation, dry cleaning, pet sitters, directions, etc.

• Seniority Level: Entry level
• Employment Type:
  
  Part-time
• Job Function:
  Other