Assistant - Entertainment Services
Listed on 2025-12-31
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Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
Direct message the job poster from ASCOT Travel Services
Professional with 13+ years of experience in administration, operations, human resources, fundraising, and event management with knowledge of…Company Description
Since 1986, ASCOT Travel Services has been the principal agency for entertainment travel, offering personalized luxury with limitless options tailored to talent and crew needs. ASCOT collaborates directly with management, record labels, and talent to ensure trips fulfill the specific needs of artists, crews, and productions. Besides entertainment travel, ASCOT excels in corporate and leisure travel markets, providing customized itineraries for business and vacation purposes.
Role Description
This is a full-time, on-site role for an Assistant - Entertainment Services, located in Nashville, TN. The assistant supports the travel team by coordinating itineraries, handling billing requirements for clients, and assisting with day-to-day data entry needs. This role ensures smooth travel experiences for clients by providing timely support to managers. Flexibility, attention to detail, and strong communication skills are required.
In addition to general administrative duties, this role would be ideal for someone who has an interest in organizational management and contributing ideas and solutions to provide exceptional support.
Qualifications and Responsibilities
- Support managers with needs they may have that day as it pertains to their workload.
- Use problem-solving skills to swiftly resolve issues and manage high-pressure situations.
- Coordinate billing for client hotel bookings.
- Collect hotel folios for clients in a timely manner.
- Service-oriented with a strong desire to pitch in to help team members
- Support the assigned manager and data manager with inputting data into client grids and databases.
- Able to maintain organization and composure while anticipating needs in high-pressure situations with rapidly changing priorities.
- Maintain strict client and agency confidentiality at all times.
- Seniority level
Entry level
- Employment type
Full-time - Industries Travel Arrangements
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