Parking Office Lead & Guest Services Specialist

The Ambassador is responsible for the daily parking office operations. Also responsible for assisting with cash
handling associated with daily tip outs with Valet Attendants

Generally responsible for on-site operations of the parking office. Job duties may include working closely with location staff and supervisor, overseeing parking supplies and inventory, selling validations, completing daily and monthly reports, making daily deposits, providing excellent customer service to client and customers, covering staff lunches when needed, supporting valet and parking operations as needed. Additional duties may include cash transactions associated with valet tip-outs, assisting with recruiting efforts;

lining up interviews, assisting with onboarding, running daily reports; performing customer and client courtesy functions; may perform other duties to ensure productive operations, quality service, client and customer satisfaction; may perform parking attendant and parking ambassador functions. And all other duties as assigned. Further description of duties follows below and the attached supplemental pages

EDUCATION/TRAINING/LICENSE (S)

REQUIRED:

High School education or equivalent, previous cashier and/ or customer service training is helpful. Driver’s license required for this position. EXPERIENCE/JOB KNOWLEDGE:
Previous office work experience preferred. Knowledge of word processing and spreadsheets required. A history of working in the service industry, a solid employment record and previous experience handling cash preferred. Basic arithmetic skills are necessary. COMMUNICATION REQUIREMENTS:
To assure compliance with many state and federal employment notice requirements, it is expected that all Company employees read and understand English sufficiently to maintain a safe and lawful work environment

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:
Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.