Financial Services Representative

Imperial Dade is the leading independently owned and operated distributor of food service packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

All correspondence will come directly from Imperial Dade and not a personal email address.

Imperial Dade has a Financial Services Representative role available in Nashville, TN! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager for your next opportunity, Imperial Dade is a great place to take that next step.

The Financial Services Representative manages a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices.

You will:

* Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness)

* Identify problem accounts, write-offs, and related adjustments, and lead work until resolution.

* Provide impactful, proactive action plans via frequent monitoring of past due percentages.

* Negotiate payment arrangements; create strategic action plans to enhance cash flow timeliness

* Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds

* Manage compliance with required internal controls and departmental procedures.

* Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.)

You have:

* 5+ years of B2B collections work experience and sound knowledge of the order-to-cash process

* Bachelor's degree in accounting or finance preferred, not required

* Ability to quickly build rapport with customers externally and stakeholders internally

* Proficient in Microsoft Office