Vehicle Services Supervisor
Listed on 2026-10-13
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Government
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Management
State of Tennessee Job Information
Opening Date/Time 10/08/2026 12:00AM Central Time
Job InformationOpening Date/Time 10/08/2026 12:00AM Central Time
Closing Date/Time 10/14/2026 11:59PM Central Time
Salary (Monthly) $4,098.00
Salary (Annually) $49,176.00
Job Type Full-Time
City, State Location Nashville, TN
Department Revenue
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF REVENUE, DAVIDSON COUNTYMandatory 6-8 weeks in office for training upon hire.
This position is designed as Hybrid with a minimum of one day in office per week.
QualificationsEducation and Experience
Graduation from an accredited college or university with a bachelor's degree and two years of full-time experience in one of the following areas: (1) processing motor vehicle information and providing interpretation to the public (vehicle services work) (2) auditing businesses and individuals for compliance with local, state and/or federal laws (professional auditing), or (3) providing customer service in either the public or private sector.
Substitutionof Experience for Education
Qualifying experience in title and registration preparation, title and registration law interpretation, taxpayer services, tax enforcement, or related vehicle services work; accounting, auditing, or related fiscal services work; or clerical work may substitute for the required education on a year-for-year basis to a maximum of four years.
Substitution of Graduate Education for ExperienceGraduate coursework credit received from an accredited college or university in accounting, business management, or public administration may substitute for the required experience, on a year-for-year basis, to a maximum of two years (e.g., 36 graduate quarter hours in one or a combination of the above listed fields may be substituted for one year of the required experience).
Other Experience Equivalent Options- Experience equivalent to one year as a Taxpayer Services Supervisor 2 or Revenue Processing Supervisor 2; or two years as a Taxpayer Services Supervisor 1 or Revenue Processing Supervisor 1 with the State of Tennessee.
- Experience equivalent to two years supervising a customer service operation in either the public or private sector.
- Experience equivalent to three years of full-time professional or technical work within the Department of Revenue's operational divisions (Vehicle Services, Taxpayer Services, Processing, and Revenue Collections).
None.
Examination MethodEducation and Experience, 100%, for Preferred Service positions.
OverviewSummary:
Under general management, is responsible for vehicle services supervisory work of complex difficulty; and performs related work as required.
An employee in this class supervises staff responsible for technical and professional vehicle services work. This class differs from the Vehicle Services Manager in that an incumbent of the latter manages Vehicle Services Supervisors who are responsible for supervising staff engaged in both technical and professional Vehicle Services work.
Responsibilities Organizing, Planning, and Prioritizing Work- Coordinate the workflow of multiple vehicle services work functions.
- Supervise the work of subordinate vehicle services staff.
- Schedules work assignments based on departmental priorities, established deadlines, existing workloads, and number of available staff.
- Monitor the accuracy and efficiency of work produced by vehicle services staff.
- Coordinates special projects to ensure divisional deadlines and other departmental requirements are achieved.
- Correct problem areas within the work unit that inhibit an effective work flow.
- Identify job responsibilities and characteristics of exceptional…
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