Rheumatology Territory Account Specialist - Nashville, TN

Job Description Summary

Remote field-based opportunity supporting key accounts in an assigned geography. Novartis does not sponsor relocation or visas for this position. The Territory Account Specialist (TAS) leads with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). As the primary point of contact, you build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources with the goal of improving patient outcomes.

Success comes from balancing demand generation with strategic account engagement and leveraging expertise in clinical and account-based selling, access navigation, collaborative problem‑solving, team orchestration, and omni‑channel engagement.

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
• Apply deep market knowledge, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.

• Bachelor’s degree from a 4‑year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome, especially where strong field leadership and customer engagement are central.
• Proven track‑record of consistent high performance and experience selling to large accounts and key customers.
• Self‑starter with analytical abilities to prioritize relevant information, solve problems, and demonstrate ethical leadership. Ability to foster an environment that promotes ethical behavior and compliance with company policies and laws.
• Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography, drive and/or fly within the territory, and a valid driver’s license is required.

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to sophisticated products or reimbursement pathways.

• Associate Territory Account Specialist – recently separated from the US Military with 4+ years of leadership service or applicants with limited prior sales experience. Demonstrates strong collaboration, cross‑functional communication, and product knowledge. Preferred experience in the 2‑year Novartis Sales Internship Program and leadership in extracurricular activities.
• Territory Account Specialist – 2+ years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, or B2B sales. Strong collaboration and cross‑functional communication.
• Senior Territory Account Specialist – 5+ years in similar roles with proven collaboration and communication skills.
• Executive Territory Account Specialist – 10+ years in comparable sales roles with…