Cash Specialist

About The Role

The purpose of this position is to ensure that the overall patient account is billed, reimbursed, posted, and money allocated appropriately to get the balance of the account to a zero balance. The candidate for this role would need to be diverse in all aspects of the revenue cycle as they will understand the complexities of the life cycle of a claim.

Our team is comprised of passionate, forward‑thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life‑saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way.

• Communication skills:
  Communicate with internal teammates, insurance companies, or patients for resolution of accounts.
• Attention to detail and accuracy:
  Ensure accurate posting of insurance and/or patient payments into the billing system and reconcile accounts to maintain accuracy.
• Problem‑solving:
  Identify account issues and develop strategies to resolve them while working with insurance payers and/or patients.
• Organization:
  Keep track of caseload and information gathered during account reviews, maintaining a tidy workspace to complete work on time.

• 3–5 years of experience in cash posting and/or reconciliation of patient accounts.
• Proficient in Google, Google Docs, and advanced Excel.
• Experience with Nex Gen is a plus.
• Ability to work independently and with a team.
• Meet deadlines and KPI metric expectations.
• Experience navigating clearinghouses and insurance portals.
• Proficiency with medical record technology.
• Able to work a hybrid schedule of 4 days per week in Nashville and located within 75 minutes of the office.

Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees. Read more about our benefits here.

Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.

The expected base pay for this role will be between $45,000 and $52,500 per year at the commencement of employment. Base pay will be determined on an individualized basis and will be impacted by location and years of experience. Base pay is only part of the total compensation package, which may also include incentive compensation, discretionary bonuses, and other benefits.

• Connection:
  Care deeply & inspire hope.
• Congruence:
  Stay curious & heed the evidence.
• Commitment:
  Act with urgency & don’t give up.

Please be cautious of potential recruitment fraud. For genuine opportunities, visit the official careers page. Charlie Health will never ask for a fee or download software during the interview process.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role.

At Charlie Health, we value being an Equal Opportunity Employer and strive to cultivate an environment where every member of our team feels supported and belongs.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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• Mid‑Senior level

• Full‑time

• Accounting/Auditing and Finance

• Mental Health Care