Medical Record Retrieval Specialist; Nashville

Medical Record Retrieval Specialist (Nashville)

Join us as a Medical Record Retrieval Specialist at Blue Cross Blue Shield of Tennessee. This role involves traveling within the Nashville, TN area to acquire and manage medical records from local healthcare providers.

The Risk Adjustment Medical Record Retrieval team seeks a candidate who is familiar with Electronic Medical Record (EMR) systems and comfortable obtaining records both remotely and in person.

• Load medical records into BCBST coding system and link them to appropriate chart IDs.
• Download medical records from EMR systems remotely and on-site.
• Schedule appointments and support the medical record quality assurance process as needed.
• Participate in special projects assigned by management.
• Travel to provider offices regularly; overnight stays may be required.
• Maintain up‑to‑date immunizations and complete any required medical tests.

• High School Diploma or equivalent.

• 1+ year of administrative experience in a clinical setting (physician practice, hospital, insurance company, etc.).

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong interpersonal and organizational skills.
• Excellent oral and written communication skills.
• Team player who can handle multiple projects simultaneously.

Number of Openings Available: 1
Worker Type: Employee
Company: BCBST Blue Cross Blue Shield of Tennessee, Inc.

Driver Safety Program: Employees who drive company vehicles or use personal/rental vehicles for business will be automatically enrolled in the BCBST Driver Safety Program, which requires maintaining a valid driver’s license, auto insurance, and a clean motor vehicle record.

EEO Statement: BCBST will recruit, hire, train, and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing our EEO Policies/Notices page.