Care Coordinator, Adult; Cooperative Recovery

About MHC

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Care Coordinator, Adult (Cooperative Recovery)

Provide comprehensive care coordination and management services related to low-threshold buprenorphine treatment.

Mon-Fri, 8a-4:30pm

• Assess consumers basic needs and establish agreed upon plan to address pertinent needs.
• Meet with consumers and gather releases of information to coordinate care with any and all community supports.
• Provide support to consumers in their home, at school, at court, at appointments in office, and any other community-based location where support is needed.
• Collaboratively complete comprehensive and individualized care plan, crisis plan, PRAPARE screening tool, Columbia Suicide Severity Risk Scale (CSSRS), and DLA/CANS assessment tools within 30 days of consumer admission to MHC services, and every 6 months thereafter.
• Goals include physical and behavioral health, and any additional domains as applicable.
• Initiate referrals and linkage to internal and community resources within initial visit to ensure consumers are successfully connected and receiving needed supports.
• Provide in depth coordination of care to establish follow- up appointments and initial plan for Transportation.
• Advocate for consumers whenever necessary.
• Assist consumers with attending appointments (Clinic, Therapy, IHC/PCP) by providing appointment reminders, collaboratively addressing barriers to attendance, and transporting.
• Provide education to consumers regarding gaps in care and collaboratively develop action plans to close gaps and manage health proactively.
• Provide education to consumers and their supports regarding proper usage of Emergency Department and Inpatient utilization, PCP, and Urgent Care.
• Provide measurable interventions when consumer utilizes ED/IP, according to agency guidelines.
• Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
• Ensure efficient, timely, and coordinated transition of consumers when needed within the agency and the community.
• Meet productivity standards as indicated in the Policies and Procedures.
• Meet with Cooperative Recovery Supervisor for monthly supervision and meetings as scheduled.
• Come prepared to supervision with questions, caseload information, and solutions for challenges.
• Attend daily in person team meetings as scheduled.
• Come prepared to team meetings with questions, caseload information, and solutions for challenges.
• Actively participate in collaborative problem solving and team building.
• Respond to urgent/crisis consumer needs with assistance and guidance from supervisor, crisis services, and clinic staff by developing and implementing plans and interventions.
• Ensure timely and appropriate documentation as required by the agency.
• Develop and maintain community relations through prompt follow through with contacts.