Inn Express Nashville - Complimentary AM Attendant

Holiday Inn Express Nashville Downtown - Complimentary AM Attendant Address 920 Broadway, Nashville, TN, 37203

The Complimentary AM Attendant (Breakfast Attendant) is in charge of ensuring hotel guests have a great breakfast experience. This role requires juggling multiple tasks, paying close attention to detail, and staying proactive in maintaining a clean, well‑stocked, and organized dining area. You will help prepare food and drinks, serve guests, and answer their questions while upholding the hotel’s standards for quality and hospitality.

• Guest Service & Hospitality
  :
  Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
• Food & Beverage Preparation
  :
  Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
• Efficiency & Organization
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  Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
• Problem Solving
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  Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
• Teamwork & Collaboration
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  Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
• Cash Handling & POS Transactions
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  Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
• Physical Stamina
  :
  Ability to stand for extended periods, lift and carry items (20‑50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.

• High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay – Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Whether traveling for business or leisure, rest assured that our guests have made the finest choice in the Holiday Inn Express Nashville Downtown Conference Center. We are the largest hotel in the nation with 287 guestrooms and over 10,000 sq. ft. of flexible meeting space, making our property ideal for corporate retreats, meetings, and receptions. Located in downtown Nashville, we are a short walk from Bridgestone Arena, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, Nissan Stadium, and the vibrant Entertainment District.

Each guest room is equipped with upgraded Wi‑Fi and Keurig coffee makers. We are one of only three downtown Nashville hotels with a seasonal outdoor pool.