Catering Sales Manager

Join to apply for the Catering Sales Manager role at Sonesta International Hotels

The ideal candidate will work closely with the Sales, Catering and Banquets departments to handle all client or event needs from the beginning to the end, including but not limited to, significant solicitation for new business, networking offsite for new business, creating custom menus, detailing all F&B needs, providing AV suggestions, handling guestroom accommodations and amenities, servicing VIP events and accommodations, processing payment methods, vendor coordination, organization of shipment, responsible for proper revenue forecasting for all events, coordinating tastings and detailing appointments, etc.,

and any additional tasks as deemed necessary by the Director of Catering.

The principal role of this position is to generate corporate and non-corporate revenues for the catering department by prospecting and soliciting both new and repeat clients. Markets include but not limited to Corporate, Weddings, Fundraisers, Non-Corporate, Social, Education, Government, and other segments. The ideal candidate will be the primary liaison with the hotel operations team and provide consistent feedback with key departments to ensure client success.

Responsibilities include:

• Meet with clients to work out details of their functions
• Outside calls on prospects to solicit business, analyzes requirements of function, outlines available hotel facilities and services offered and quotes prices
• Meets with potential clients to book definite corporate events
• Monitor the performance of the events through verifications and analysis of customer satisfaction systems, and seeks feedback from clients
• Assists the Director of Catering with budgets and forecasts
• Review the daily activities, such as:
  Catering activity, Purchases, Meetings, Appointments, Tastings, Site Inspections
• Ensures that all BEO’s and paperwork has been completed properly and issued in timely fashion
• Responsible for arranging all food & beverage details for functions assigned
• Works with clients to prepare menus and floor plans and assists them in other vendor needs.
• Coordinates the preparation, presentation, and service of food and beverage products of functions to ensure highest quality at all times
• Develop new ideas to improve the sales and promotion of the Catering and Food and Beverage service of the hotel, in conjunction with Marketing Department, Food and Beverage Department and the Catering Sales staff
• Any other duties reasonably assigned by Catering Director

Special Qualifications, Education, or Licenses:

• College degree preferred
• 2-3 years’ experience in a similar position in an upscale Hotel
• Ability to communicate in English both verbally and in writing
• Knowledge of various food service styles
• Familiarity with sales and marketing tools
• Ability to speak to groups of people
• Understand viticulture and be able to recommend wines
• Understand alcoholic beverages
• Understand Culinary terms for menus
• Learn and master computer programs such as Delphi and Social tables
• Previous guest relations training and experience
• Aggressive prospecting and selling
• Previous experience in Catering and Food Service
• Excellent customer service and communication skills
• Exert physical effort in transporting up to 30 pounds to and from work area

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.