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Guest Experience Concierge

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: The Westin Nashville
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 48000 USD Yearly USD 32000.00 48000.00 YEAR
Job Description & How to Apply Below

The Westin Nashville is seeking a Service Express Agent to be the central contact for guest requests and internal communications. You will handle incoming calls, process orders (In-Room Dining), and dispatch requests to Housekeeping or Engineering, ensuring a seamless, professional, and warm guest experience.

Key tasks include rapid response, accurate data entry in the PMS, interdepartmental liaison, conflict resolution, safety coordination, and opportunities to upsell food and beverage during

We are seeking a motivated Guest Experience Concierge to join The Westin Nashville in Nashville, TN, United States.

Are you ready to take on the Guest Experience Concierge role at The Westin Nashville?

We would love to welcome a new Guest Experience Concierge to our organisation in Nashville, TN, United States.

For the Guest Experience Concierge position at The Westin Nashville, we are reviewing applications now.

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