Sr. Hr Manager; Hybrid-Seattle, Nashville, Nyc, Los Angeles

SR. HR MANAGER (HYBRID – SEATTLE, NASHVILLE, NYC, LOS ANGELES)

Join to apply for the SR. HR MANAGER (HYBRID – SEATTLE, NASHVILLE, NYC, LOS ANGELES) role at Compass Group USA

Salary: $124,000 – $128,000 + bonus eligible

Compass Group USA is the leading food service and support services company, known for great people, great service, and great results. We serve over 284,000 U.S. associates in award‑winning restaurants, corporate cafés, hospitals, schools, arenas, museums, and more across all 50 states.

We are looking for a dynamic, collaborative, and driven Sr. HR Manager to join our central leadership team. This role engages employees across the business, solves problems with creative solutions, and drives a positive customer and employee experience. As an HR professional with generalist knowledge and business partner capability, you will deploy talent strategies, policies & procedures, program implementation, and support employee relations.

Knowledge of state and local employment legislation is essential. This is an opportunity to support one of the largest global accounts, a Fortune 5 tech company, within Compass Group and make an impact advancing our people and culture strategy.

This role can be in one of our key markets:
Seattle, WA;
Nashville, TN; NY‑Metro Area;
Los Angeles, CA.

• Deliver results in a fast‑paced environment with a high‑volume workload supporting People and Culture functions and operations leadership.
• Lead initiatives focused on manager development, onboarding, and new hire experience.
• Proactively support and take a hands‑on approach to successfully monitor the "pulse" of employees across all regions to ensure a high level of employee engagement.
• Support initiatives that foster a culture of inclusion and belonging.
• Collaborate with site and regional leadership teams to understand key people priorities including hiring, development and attrition trends.
• Proactively identify opportunities and solutions to problems or risks.
• Provide effective and timely communication and maintain strong relationships with key stakeholders, leaders, and partners with minimal direction.
• Implement process improvements and actions that drive operational efficiency and organizational enablement for leaders and managers across the business.
• Engage with the client to drive improvements and ensure SLAs, metrics, and requirements are consistently completed on time.
• Demonstrate ability to influence and obtain buy‑in and credibility from stakeholders and employees.
• Ensure compliance with labor laws, employment practices and Compass policies.
• Serve as the point of contact for employee relations issues.
• Support performance reviews, corrective actions, and training initiatives across the business.

• 5‑7 years of HR Generalist or HR Business Partner experience in hospitality, operations or large retail environment (bonus having union experience).
• Personifies core values of excellence, inclusion, collaboration, driven, and results oriented.
• Must be able to operate in a highly‑matrix environment and navigate ambiguity.
• Experience managing direct reports, delegating and developing team members.
• Proven ability to drive results through executing employee programs and streamlining processes.
• Proven ability to use data and analysis to support strategic decisions.
• Strong communication skills (verbal and written).
• Proven ability to learn new technology, systems and processes.
• Ability to travel up to 25%.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any…