HRIS Analyst II

101864

701 Cool Springs Blvd, Franklin, Tennessee 37067

Tru Green accepts applications on an ongoing basis.

Tru Green is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make Tru Green an employer of choice and "a great place to work!"

Participates in and contributes to the planning, development, testing, implementation, data management, customer reporting and user support for human resource information systems (HRIS).

• Designs, develops, tests, analyzes and distributes recurring and ad-hoc reports to facilitate insight and decision making by management and staff.
• Meets with users to develop and document business requirements for standard and custom HRIS reports and queries.
• Applies root‑cause analysis to identify solutions and resolve issues impacting systems functionality and user experience arising from system testing and user feedback.
• Monitors and audits system‑generated and ad‑hoc reports alerting to HRIS problems or errors.
• Receives and responds to escalated HRIS inquiries and issues.
• Provides high level customer service and problem resolution for tier 1 issues.
• Escalates issues to management as needed.
• Functions as a HRIS system administrator with respect to system maintenance and testing.
• Participates in testing and deployment of change and maintenance activities for HR systems and processes as needed.
• Prepares and follows testing plans and scenarios.
• Enters data and changes into test environment.
• Documents and evaluates test results.
• Develops and delivers training and instructional support to end users and super users to facilitate user productivity in collaboration with internal and/or external resources.
• Develops, documents, and distributes shared business processes.
• Maintains the integrity, accuracy and confidentiality of HRIS data.
• Contributes to the planning, execution and implementation of HRIS projects.
• Liaises with HR, other internal resources (e.g., IT) and external vendors.
• Monitors technology trends in HRIS and leverages vendor relationships and user communities to maintain and expand knowledge base and also enhance capabilities of HR systems.

• Bachelor’s degree and 3+ years of experience in systems required, or an equivalent combination of education and experience.
• Human resource information systems experience preferred;
  Workday experience strongly preferred.
• Experience in developing, configuring and modifying complex data reports in Excel or business intelligence tools.

• Knowledge of policies, procedures and best practices in human resource information systems.
• Knowledge of object‑based system management concepts and applications.
• Data management and reporting skills with Excel, Access, or similar reporting tools.
• Knowledge and skill to summarize and interpret data and draw conclusions.
• Knowledge of human resource management concepts and practices.
• Computer skills with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Attention to detail and accuracy with quantitative and qualitative data.
• Written and verbal communication skills, including public speaking and presentations.
• Ability to handle sensitive information and maintain confidentiality.
• Organizational skills to coordinate multiple projects, goals and objectives.
• Process management skills, including mapping and streamlining processes.
• Critical and systems thinking skills.
• Ability to work independently under general supervision and collaboratively as part of a team.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit, stand and walk
• Use hands and arms to handle, feel or reach
• Speak and hear
• Use close vision abilities

• Lift or move up to 25 lbs
• Stoop,…