Senior Manager, Cybersecurity GRC

Information Security GRC Senior Manager – Customer Trust

Hire Right is a premier global background screening and workforce solutions provider that partners with organizations to verify talent and build trust. We are seeking an experienced Information Security GRC Senior Manager to lead our Customer Trust initiatives.

Reporting to the Director of Information Security Governance, Risk & Compliance, the GRC Senior Manager – Customer Trust will oversee cybersecurity compliance attestation, customer‑facing security communications, and customer‑initiated security reviews. The role will partner closely with Sales, Account Management, and Legal to instill confidence in our security and compliance posture, drive continuous improvement, and guide a team of GRC specialists.

• Lead the development and execution of customer trust strategies, responding to security assessments, RFPs, and due diligence questionnaires.
• Manage and mentor a team of GRC specialists focused on customer-facing risk assessments, audits, and compliance communications.
• Serve as primary liaison for customer security inquiries, audits, and escalations.
• Develop consistent messaging around security compliance posture that aligns with the company’s brand and regulatory obligations.
• Create and maintain standard operating procedures for customer trust engagements and audit readiness.
• Monitor and report on compliance metrics, KPIs/KRIs, risk treatment plans, and remediation progress to senior leadership.
• Drive continuous improvement in customer-facing GRC processes, Trust Center, tools, and documentation.
• Monitor regulatory and industry trends impacting customer trust expectations and recommend program enhancements.
• Represent the organization in external forums and industry groups related to cybersecurity trust and assurance.

• Bachelor’s degree in Information Security, Computer Science, Information Technology, or related field.
• Security certifications preferred:
  CompTIA Security+, CISM, CISSP, ISO 27001 Lead Auditor, or similar.

• 7+ years in Information Security, GRC, or cybersecurity compliance roles, with at least 3 years in a customer-facing or leadership role.
• Proven experience managing customer trust programs or client‑facing security assurance.
• Strong background in regulatory frameworks: ISO 27001, SOC 2, ISO 27701.
• Experience with third‑party risk platforms (e.g., Audit Board, Cyber
  
  GRX, SIG).
• Demonstrated success in leading cross‑functional teams and managing complex projects with competing priorities.

• Strategic thinker with strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• High proficiency in project management tools (e.g., Jira, Confluence).
• Deep understanding of IT and security technologies.
• Fluent in English (speaking, writing, comprehension).

• Medical, Dental, Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short & Long Term Disability
• Flexible Spending Accounts
• 401(k) with company match
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards

Hire Right, LLC is an Equal Opportunity Employer. All qualified workers receive equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law. All resumes are held in confidence. Only candidates whose profiles closely match the requirements will be contacted during this search.