Technical Writer Co-op

Are you interested in joining a purpose‑driven company in the music industry? Do you thrive in a collaborative, hybrid work environment? If so, we would like to get to know you.

The MLC is committed to excellence, service, transparency, and diversity. Our culture is collaborative, our people are adaptable, and our office environment is open. You will be respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges.

Position:
Technical Writer Co‑Op Student

In this role, you will create clear, well‑written documentation that translates complex information into easily understandable content for diverse audiences. You will collaborate closely with a wide range of employees, from executives to associates, to produce high‑quality documentation that enhances onboarding, training, and business continuity initiatives.

• Develop and maintain Standard Operating Procedures, flow charts, and user reference guides.
• Collaborate with subject‑matter experts to gather information and understand processes.
• Translate complex concepts into clear, concise, and engaging content.
• Edit and proofread documentation for grammar, clarity, consistency, and accuracy.
• Organize and structure content for optimal readability and accessibility.
• Maintain version control and ensure documentation is up‑to‑date.
• Create visuals such as screenshots or diagrams to enhance documentation.
• Ensure compliance with MLC branding and style guidelines.
• Support the maintenance and accuracy of the MLC’s internal document library.

• Pursuing a bachelor’s degree in English, Technical Communication, or Technical Writing.
• Strong writing, editing, and proofreading skills.
• Proficiency with documentation tools such as Microsoft Word, Visio, and SharePoint.
• Comfortable interviewing subject‑matter experts and asking clarifying questions.
• Ability to manage multiple priorities simultaneously.
• Excellent organizational and time‑management skills.
• Interest in learning about the music industry and operational systems is a plus.

• Embracing The MLC’s leadership values and applying The MLC’s Guiding Principles to your team’s work.
• Being process‑oriented, data‑driven, and tech‑savvy; collaborative, curious, and open to new ideas.
• Building a dynamic team; mentoring team members; developing future leaders.
• Inspiring others with your enthusiasm and humility.

THE MLC IS AN EQUAL OPPORTUNITY EMPLOYER
The MLC does not make employment decisions based on race, color, religion or religious belief, ethnic or national origin, sex, gender, gender‑identity, sexual orientation, marital status, citizenship status, disability, age, military or veteran status, or any other category protected by local, state, or federal law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation.

Mid‑Senior level

Full‑time

Marketing, Public Relations, and Writing/Editing