Senior IT Engineer

About Built

Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Through its connected product suite, Built enables stakeholders to finance, develop, build, own, and operate smarter—all in one place.

The platform brings together loans, deals, portfolios, payments, inspections, and collaboration to deliver faster execution, greater transparency, efficiency, and trust across the industry.

As a Senior IT Engineer
, you’ll be one of the architects of that future. You’ll design, automate, and scale the systems that power Built’s internal operations. From building seamless integrations between our SaaS platforms to hardening identity and device management infrastructure, this role is for someone who loves to build, break, and rebuild things better.

This is not your average “keep the lights on” IT role — it’s a high-impact engineering position for a creative problem-solver who wants to shape how modern IT is done in a fast-growing SaaS company.

• Design and build automations across Built’s IT ecosystem using Okta Workflows, Atlassian Automation, and API integrations.
• Connect systems across identity, HR, procurement, and collaboration platforms to eliminate manual steps and reduce toil.
• Create resilient, auditable, and scalable workflows that make IT operations faster and smarter.
• Continuously identify new automation opportunities — if it can be automated, you’ll find a way.

• Act as the go-to expert for complex identity, SaaS, endpoint, and networking challenges.
• Administer and optimize systems like Google Workspace, Slack, Zoom, Jira, Intune, and Kandji.
• Partner with the IAM Engineer to evolve our Okta infrastructure and expand SCIM coverage.
• Improve zero-touch deployment, compliance enforcement, and remote access with tools like Kandji, Intune, and Twingate.
• Evaluate and implement new SaaS platforms that make the business stronger, safer, and more efficient.

• Work closely with Security, Finance, HR, and Compliance to keep IT practices secure, auditable, and compliant.
• Partner with Procurement (via Zip) and vendors to manage renewals, licensing, and integrations.
• Refine onboarding, offboarding, and access lifecycle processes to deliver frictionless user experiences.
• Contribute to knowledge sharing through clear Confluence documentation and IT service improvements in Jira Service Management.

• Take ownership of key infrastructure projects from concept to deployment.
• Bring structure, automation, and scalability to growing systems.
• Act as a mentor and technical resource for IT Support, helping raise the team’s overall technical bar.
• Help define what “world-class IT” looks like at Built — and then go build it.

• Think in systems and can see how everything connects — people, tools, and data.
• Balance long-term architectural thinking with hands‑on technical execution.
• Enjoy tackling complex identity, device management, and SaaS integration challenges.
• Have a builder’s mindset — you measure success by what you’ve made simpler, faster, and smarter.
• Are low‑ego, collaborative, and happy to jump between strategic planning and tactical troubleshooting.

• 3+ years of experience in IT Engineering, Systems Administration, or Infrastructure roles in a modern, cloud‑first environment.
• Deep experience with Okta, Okta Workflows, and SaaS lifecycle automation.
• Strong understanding of SSO, SCIM, and provisioning/deprovisioning processes.
• Experience managing macOS (via Kandji) and Windows (via Intune) environments.
• Familiarity with networking fundamentals (VPNs, DNS, Wi‑Fi) and tools like Twingate or Meraki.
• Experience with Jira Service Management, Atlassian Automation, and Confluence.
• Bonus points for scripting or coding experience (Python, Power Shell, Bash) and automation through APIs.

• A…