Chief Technology Officer

Overview

Client

Summary:

Delivers services to address Health-Related Social Needs (HRSNs) for high-risk individuals with complex unmet medical and social needs. Re-engages members who have become disconnected from primary care and helps guide them back into the healthcare system. Partners with health plans and risk-bearing provider organizations to locate, engage, and care for these populations. Uses in-person, community-based teams to navigate healthcare providers and social service resources.

Simultaneously improves member outcomes while reducing avoidable utilization and total cost of care.

• Define and execute the technology strategy, aligning product, data, and infrastructure with operations and financial growth objectives.
• Partner with operations leaders to embed Data Factory insights into the organization and technology roadmap, ensuring data-driven decision-making drives the business.
• Lead development, integration, and continuous improvement of the proprietary Salesforce Health Cloud platform, making it a best-in-class solution for member and provider engagement.
• Oversee MSP and MSSP partnerships to ensure operational excellence, scalability, and enterprise-grade security.
• Champion the integration of AI/ML, LLMs, and advanced analytics into platforms to enhance care delivery, improve predictive capabilities, and unlock new value for members and providers.
• Manage data governance, data quality, and compliance frameworks that support risk-based contracts and enterprise performance.
• Drive IT resource allocation, KPI setting, and performance management to ensure scalability and ROI.
• Establish and enforce best-in-class engineering standards, QA processes, and agile software development methodologies.
• Develop workflows and tools that enhance efficiency, data quality, and collaboration across the mobile workforce.
• Mentor, recruit, and scale a high-performing technology team, fostering a culture of innovation and accountability.
• Partner with the CEO, Board, operating team and other executive peers to advance the mission and ensure technology enables business strategy.

• 10+ years of progressive technology leadership, with at least 5 years in healthcare technology and value-based care.
• Proven success leading technology in a high-growth, entrepreneurial environment.
• Expertise in healthcare IT, including EHRs, RCM systems, integrated healthcare solutions, and data platforms.
• Deep understanding of AI/ML, LLMs, and Data Science applications in healthcare technology, including predictive analytics, natural language processing, and personalization of care.
• Passion for operational excellence and enhancing operational workflows via technology solutions.
• Strong background in web systems architecture, cloud infrastructure, and enterprise applications (Salesforce, Azure SQL, Azure Data Factory).
• Experience managing third-party MSP and MSSP vendors, with a track record of ensuring secure and reliable operations.
• Demonstrated ability to inspire, mentor, and scale technical teams.
• Exceptional communication skills and executive presence, with the ability to influence C-level leaders, teams, and external partners.
• Strategic thinker with a relentless curiosity and drive to enhance results and enterprise value.
• Passion for rolling up sleeves and getting stuff done.
• In-depth knowledge of security, compliance, and regulatory frameworks relevant to healthcare IT (e.g., HITRUST, HIPAA).
• Computer Science degree or equivalent. Advanced degree preferred
• Curious nature and relentless drive that increases enterprise value

• Compensation: $250k-$300k
• Medical
• Vision
• Dental
• Voluntary Life and AD&D
• Basic Life and AD&D
• Accident Insurance
• Employee Assistance Program (EAP)
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Long-Term Disability